Bookings and Cancellation Policy

Bookings and Cancellation Policy

Thank you for booking with us at The Flints, here is important information about our bookings and cancellations policies. Please do not hesitate to contact us with any concerns or questions. 


BOOKINGS POLICY.

20% advance payment is required at time of booking. 50% advance payment is required if booking is made within 14 days of stay. Potential bookings 'Pencilled in' will be held for 48 hours and released unless booking is confirmed and deposited. Please pay your Deposit to the following bank account 


Natwest bank The Flints 

Sort code 01-09-51 

Account No. 60212799

Please contact us to confirm when payment has been made.


CANCELLATION POLICY. 

Life gets hectic, we understand. We do however operate a cancellations policy to protect The Flints and to make sure no precious booking space is wasted for other families. If cancellation is requested refunds will be issued with these terms; Full refund on any payments made if cancellation occurs 14 days before arrival date. 50% refund on any payments made or FREE date change if cancellation occurs between 13-7 days before arrival. No refund, however, a date change is possible if cancellation occurs 6-4 days before arrival. No refund nor date change offered if cancellation is within 72 hours of arrival. Full refund however will always be given if a doctor’s evidence letter is provided for medical emergency/bereavement 


AMENDMENT FEE. 

We have a small amendment fee of £5 applicable each time a date is changed.



We'd love to hear from you

Contact us through the form below and we'll answer you back!